Terms of Use
Our online store is fully committed to protecting the personal data of its visitors and customers. We will not disclose customer information to third parties unless it is absolutely necessary to provide you with a service, such as the sale and delivery of products, to carry out the necessary credit and security checks and in the context of customer search and profiling procedures under the terms of this Policy as well as with your consent or where we are legally obliged to do so, such as following a prosecutor's order, court decision, etc. Our website will handle the personal data provided to it by its users in accordance with all relevant European Union (EU) and Greek laws regarding data protection.
Your personal data that we collect and process is always relevant and appropriate to fulfill our obligations to the users of our website.
Data Collection Methods
Our online store collects personal data through cookies, the order form, the contact forms, the newsletter registration forms, the customer account creation form, the live chat service. This data is collected only if you choose to do so voluntarily, either by sending us an e-mail or in the Newsletter collection form, or if you have telephone contact with us. This is done so that we can provide you with the information you need about the company's services and products and to serve you in the best possible way.
The personal data collected from the contact forms are sent encrypted and stored in the company's email or in the special program that our website has to maintain the history of communications that have been made through. Their processing is only done by members of the company and is not given or sold to third parties.
What data do we collect
Specifically, the data we collect is:
A) IP Address, technically necessary for navigating our online store and/or for making purchases, as well as for security reasons and protecting our online store from malicious actions.
B) predefined data when you register as a member or in other fields within the online store (such as the order creation form, the contact form, the Newsletter registration form, etc. Such data are the following: name, surname, shipping and billing address, gender, telephone number, e-mail address, member name, member code, information regarding the payment. Of this data, those that are optional are declared by you upon your exclusive choice and of your free will.
C) We may collect and process for statistical purposes or in order to improve your experience in our online store information regarding your visits and use of this Website (e.g. your IP address, your geographical location, your browser, the method of information about the Website, the duration of the visit and the number of page views).
Our online store does not collect or store credit card data and details, which are managed securely and under the sole responsibility of the payment service provider through whose website the payments are processed and executed. The same applies to payment data used by online payment providers such as PayPal.
What are Cookies
Cookies are small files that contain information, in text format, which most often consists of numbers & letters. Cookies are stored in the browser you use (Chrome, Explorer, Mozilla Firefox etc.), helping us to make the operation of our website more efficient & personalized. We emphasize that with Cookies there is no case of damage to the computers of our site visitors, nor to the files and programs they have on them. We use the information stored by Cookies only for identification purposes, data collection in Google Analytics and Facebook Pixel, display of personalized advertisements or repetitive advertising Marketing on Google & Facebook platforms and partners. It is noted that the data collected by the above data collection codes (Google tracking codes, Facebook tracking codes) cannot be used to identify users.
Users can choose not to use Cookies by Google, here.
You can set your browser to notify you each time before a cookie is saved and decide whether you want to accept or reject it. If you choose not to accept cookies, you will not be able to take advantage of and utilize all the features of your browser.
Our online store uses the information and data it receives from Google Analytics and Facebook Pixel for advertising on Facebook, Facebook partners, Doubleclick, the Google search & display network as well as Google partners.
Our website and third-party vendors, including Google and Facebook, use first-party cookies (such as Google Analytics and Facebook Pixel cookies) and third-party cookies (such as DoubleClick cookies) together to inform, optimize and serve ads based on past visits to our website, to run reports on how ad impressions, other uses of advertising services and interactions with those ad impressions and advertising services are related to visits to the website.
Our website may use data from Google and Facebook interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics and Facebook Pixel.
All users of our website declare that they are fully aware of the above and agree to the privacy policy implemented by our website.
Why do we use cookies
Our goal is to continuously optimize the experience of all visitors to our site. In order to provide personalized service to each visitor, we use data to present each visitor with the services and products they are truly interested in, based on the preferences they show while browsing our site.
Duration of Personal Data Storage
The company retains all personal data for a period of two years or until the interested party requests its deletion. The interested party may exercise the right to request deletion at any time and for any reason by sending a written request (email) to the email address info@artemaxima.gr or via the unsubscribe option that accompanies our company's newsletters.
Access to Personal Data
Anyone whose personal data we hold may request access to it at any time. For the protection of personal data, anyone who wishes to access their personal data will need to send us an e-mail at info@artemaxima.gr
Deletion of Personal Data
Anyone whose personal data we hold may request that it be deleted from the files we hold. For the protection of personal data, anyone who wishes to have their personal data deleted will need to send us an e-mail at info@artemaxima.gr
By browsing our website or registering as a member on our website or subscribing to our newsletter list, you declare that you accept and consent to this Policy and provide us with your explicit consent for the collection and processing of your personal data.